Basic FAQS

What you need to know about how I work
FEES
Projects are quoted on a flat-fee basis. Quotes include a detailed description of the scope of work, deliverables, and timeframes. 
BILLING
I bill projects under $5,000 in advance. Larger projects are billed half on deposit and half on delivery. All projects are quoted and billed in U.S. dollars.
CANCELLATIONS
Projects that are canceled with less than 2 weeks notice are subject to a 50% penalty payment to cover the cost of lost business.
DISCOUNTS
Fees are based on realistic assessments of the time and expertise required to complete certain tasks. I cannot discount fees.
WHERE WORKED
I work with clients worldwide who market to U.S. audiences. I meet with clients remotely via Zoom or Skype.
INDUSTRIES WORK IN
I work in industries that sell services or products. This includes, among other things, business services, financial services, hospitality and travel, food and beverage.
INDUSTRIES NOT WORKED IN
I do not work in tech, healthcare (hospitals), transport, utilities, public service, oil and gas, engineering, agriculture, and chemical industries.
PARTNERSHIPS
I can put together a team for your project, including web designers, graphic artists, and video production houses. I also work with agencies of all sizes.
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