Basic FAQs

What you need to know about how I work

FEES
Projects are quoted on a flat-fee basis. Quotes include a detailed description of the scope of work, deliverables, and timeframes. 
BILLING
I bill projects under $5,000 in advance. Larger projects are billed half on deposit and half on delivery. All projects are quoted and billed in U.S. dollars.
CANCELLATIONS
Projects that are canceled with less than 1 week's notice are subject to a forfeiture of the deposit.
DISCOUNTS
Fees are based on realistic assessments of the time and expertise required to complete certain tasks. I cannot discount fees.
WHERE WORKED
I work with clients worldwide who market to U.S. audiences. I meet with clients remotely via Zoom or Skype.
INDUSTRIES WORK IN
I work in industries that sell services or products. This includes, among other things, business services, financial services, hospitality and travel, food and beverage.
NDA AGREEMENT
I treat all client work with complete confidentiality. I inform team members such as web developers on a need-to-know basis.
PARTNERSHIPS
I can put together a team for your project, including web designers, graphic artists, and video production houses. I also work with agencies of all sizes.
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